Welcome! We want your experience here to be as smooth as possible. If you have any questions, please call Brighter at the front desk. She will book an appointment for you, help to answer insurance billing questions, and help you with any additional logistical information that you might need.
The main office is in Brattleboro, Vermont and is located at 63 Western Ave. The Greenfield, Massachusetts office is located in the Blue Dragon Apothecary at 158 Main St, second floor; a few doors down from the Franklin Community Co-op (Green Fields Market).
BRATTLEBORO HOURS: Monday, Tuesday, Thursday and Friday
In Brattleboro we will be closed between 12 and 1 pm daily for a practice-wide lunch break. This includes the front desk. Please call during our normal business hours (8:30am-12 pm and 1pm-4:30 pm) if you have questions or require assistance: (802) 246-4282
GREENFIELD HOURS: Wednesdays (Dr. Eisenheim only)
Special Greenfield hours, call our office in Brattleboro during regular business hours to inquire (Monday, Tuesday, Thursday and Friday: 8:30am-12 pm and 1pm-4:30 pm): (802) 246-4282
Your first visit to the clinic is important. Be prepared for about a 60 minute appointment, as we will address past and present medical history, family medical history, diet, lifestyle, rest, exercise, stress, and relationships. After a thorough intake is achieved and an understanding of the patient’s medical and social history is understood, a treatment plan is devised utilizing the principals of naturopathic medicine.
Please use the patient portal to fill out your intake form and bring all pertinent labs and imaging from outside providers.
Naturopathic Medicine is not covered by the majority of Massachusetts state insurance plans. We do except the following Vermont Insurance plans: VHAP, Cigna and Blue Cross, Blue Shield VT.
Dr. Maiella and Dr Eisenheim are available for short telephone consults if you have any questions regarding naturopathic medicine.
APPOINTMENT FEES and POLICIES
Standard appointment fees (when not covered by insurance):
$195.00 for your first visit, 60 minutes
$85 for standard 30 minute follow up
$130 for non-standard 45 minute follow up, available upon request
Please, cash and check only. Payment is expected at the time of visit, and a finance charge will be applied for outstanding invoices over 60 days past due.
We have a 24 hour cancellation policy because the clinic is extremely busy, and if you adequate notice of cancellation is not given, other patients who would like to come don’t have the opportunity for the appointment. If 24 hours notice is not given, you will be responsible for 50% of the cost of your visit. If you are scheduled for a procedure (IV or injection), you will be responsible for the full cost of the appointment.
Directions to the New Brattleboro Office
From the South or North: Take I-91 toward Brattleboro VT.
Get off on EXIT 2 for VT-9 W toward Brattleboro/Bennington.
Turn left onto VT-9 E/Western Ave (signs for Vermont 9 E/Vermont 30)
63 Western Ave is on the left.
In Brattleboro, Vermont
63 Western Ave
Brattleboro, VT 05301
In Greenfield, Massachusetts
Blue Dragon Apothecary
158 Main St, 2nd Floor
Greenfield, MA 01301